Americans with Disabilities Act (ADA) Coordinator

Accessibility for Our Citizens & Visitors

The City of Plant City is committed to ensuring that services, programs, activities, and facilities open to the public, operated by the city, are accessible to visitors and members of the community.

What is the Americans with Disabilities Act?

“The Americans with Disabilities Act (ADA) became law in 1990. The ADA is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the public. The purpose of the law is to make sure that people with disabilities have the same rights and opportunities as everyone else. It guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, state and local government services, and telecommunications.”

Reasonable Accommodations and ADA Concerns:  The City of Plant City encourages the public to make the City’s ADA Coordinator aware of any City facility, program, service, or activity that appears inaccessible to those who have disabilities. The city will provide reasonable accommodation(s) to qualified persons with disabilities (free of charge) who wish to participate in City administered public events or, who require special assistance to access City facilities, programs, services or activities.  Because providing a reasonable accommodation may require outside assistance, organizations, or resources, the ADA Coordinator asks that any request be made with as much notice as possible, preferably five (5) business days prior to the event, but no later than two (2) business days prior to the event.

Questions, concerns, comments, or requests for reasonable accommodations should be brought to the City of Plant City’s ADA Coordinator. Complaints or grievances alleging violations of the Americans with Disabilities Act should also be brought to the City’s ADA Coordinator. An official ADA Grievance can be filed by following the City of Plant City’s ADA Grievance Procedure and completing the city’s ADA Grievance Form. If the ADA Grievance cannot be submitted in writing, the grievant should contact the City of Plant City’s ADA Coordinator directly for assistance.

ADA inquiries can be submitted by using our QALERT website. The inquiry should contain the identity of the person involved and a description of the concern. If the inquiry cannot be submitted via the City website, please contact the City of Plant City’s ADA Coordinator directly for assistance.

City of Plant City Employees please contact:

Cristi Charlow

Human Resources & Risk Management Director

302 West Reynolds Street

Plant City, FL 33563

Email: ccharlow@plantcitygov.com

Phone: (813) 659-4200 ext. 4138

Fax: (813) 659-4202

If hearing impaired, please contact the TDD numbers:  Local – (813) 659-4203 or 1-800-955-8771 (TDD-Telecommunications Device for the Deaf) or the Florida Relay Service Number 1-800-955-8770 (VOICE), for assistance.

City of Plant City ADA Transition Plan

To further the City of Plant City’s commitment to accessibility and compliance with the Americans with Disabilities Act (ADA), the city is in the process of developing the City of Plant City’s ADA Transition Plan. The Transition Plan is part of an ongoing process the city is involved in to improve accessibility and comply with the ADA. The initial phase of the Transition Plan will focus on Public-Rights-of-Way and added assessments of City facilities, programs, services, and activities. The City of Plant City welcomes anyone interested in participating in this process to provide feedback on the ADA Transition Plan to the City ADA Coordinator.  In 2022 the plan will be updated with the additional accessibility information collected.