The City of Plant City Florida Embracing the Future While Preserving the Past...

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Utility Billing
Utility Billing Customer Service Clerks and Field Operators are in the division of Finance / Utilities. Utility Billing consists of Customer Service Representatives, Cashiers and Field Operators. It is our job to provide quality service to our customers in a timely and efficient manner.

The Utility Billing office hours of operation are:
  • 8:00 a.m. - 4:45 p.m. Monday - Wednesday
  • 8:00 a.m. - 5:45 p.m. Thursday - Friday


Application for new service is processed during the busines hours of 8:00 a.m. - 4:00 p.m., Monday - Friday, except on City observed holidays.

We can be reached at (813) 659-4222 or by visiting us at 302 West Reynolds Street.

Customer Service
Currently, we serve you by:
  • Answering billing inquiries
  • Making adjustments due to leaks
  • Updating customer information
  • Accepting bill payments
  • Permitting payments
  • Accepting housing payments for CDBG
  • Accepting credit card payments by phone
  • Processing senior citizen discounts on garbage

City of Plant City 302 W. Reynolds St P.O. Box C Plant City, Fl. 33563 Ph: (813) 659-4200
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.